Behind the eyes of a retail employee
Thursday, December 17, 2015
My life as a retail employee is crazy! Although I complain 98% of the time I love my job and I love the people I work with. Everyone complains about their first job, but I couldn't say anything better about my first job. There are days when I just want to walk out, throw things at customers or just yell through the intercom my lungs out. Then I have customer who are the sweetest people ever, who already know me by my name, who asked how my day is. What makes my day is when they tell me to have a nice day, or when they compliment my smile and say "muy amable." which means "So kind." Although I get told almost every day that "I have attitude" but I'm human and there are days that I just can't stand there and not speak up. This job has also showed me to be humble, to meet all sorts of people and how to deal with them, specially if I'm considering a career that you have to deal with people all the time. It makes me realize that I have to work hard to not be there all my life, although I get paid good, get good hours and gets me through it's not something I want to do all my life.
one for the wife the other for the other one.
I was in jewelry and a man came up to the counter and asked for my help with some rings. It more than gladly showed him the rings he wanted to see, and as I was telling him the prices he didn't looked scared or asked to see "cheaper ones." After a long time of considering his options, he choose the one he would like. Then he asked if I had the same ring, I told him yes, I thought it was weird but I didn't ask any question or anything. As I was charging him, he told me to put them in separate bags, and I did. He then told me that he wanted the same right because one of them was for his wife, in my mind I was like "oh, probably the other one is for the mom." Nope, I was wrong. The other right was for his girlfriend! As he was saying all this, he sounded proud and no shame at all, I just had my face in surprise but didn't say a world. "Have a good day sir." and he left.
Fashion
Today I was helping my supervisor in misses clean out the racks (take out anything that didn't belong and all that) a man walked towards and said "mija, do you think this will match a red skit." He was holding a beige glittery shirt, I noticed something peculiar about him, he had his nails done and talked in a different way. "Come let me show you the skirt, and directed me into the juniors department." the skirt was a cotton one, red with white birds around it, something you could probably find in the kids department as well. I told him "yes, that goes well." Which I totally did not agree with but you know "customer is always right." I tried to hide from him after that because I had tons of work to do and he wanted me to shop with him, which any day I would be up for but not today since we were expecting a very important visit. He kept on saying "this is fashion, right." "Omg, this is so fashion." He ended up taking a lime green shirt, with rhinestones on the shoulder. After he finally left, and made a line at the register another customer who had been observing the whole time said, "that's the gay guy with the worst fashion sense i've ever seen." He said he was going to be in pageants, and was very stressed because he needed the perfect outfit.
the mysterious coke
That Black Friday night I had taken a can coke to drink it in case I felt tired and sleep. I totally forgot about it since I had wrapped it around my jacked and put it in my locker. When I was leaving I was so excited to clock out that I pulled my jacked and the coke fell to the floor causing it to explode. I just stared at it, contemplating on how it was twirling around, splashing the locker room; of course, laughing my head off. After the show was over I panicked on how I was going to clean it, thankfully the custodian was there. I asked the girl that was at the service desk if she could please call her and to not tell anyone who had done it. They told me that after I left one of the older ladies walked into the locker room and yelled over the radio (she already has a very loud voice as it is), "WHO THREW COKE IN HERE?!" No one rated out, and quite a few people knew about it. Until this day they're still wondering who's responsible of the accident. I left my mark in the locker room since we have a white poster and now you can clearly see some brown, coke stains.
The little girl
There's at rumor in the store that a little girl haunts it. Thankfully I haven't seen anything, but I've heard things, sometimes when I'm outside the fitting room and we've already closed I can clearly hear the fitting room doors slam, a hard slamming not the wind. At first I didn't pay much attention but after hearing those stories I kinda got scared. There's been people who claim that they've seen a figure and they've heard her, but of course people can lie. One time I was in the stockroom, on the 2nd floor, by myself and I was pretty scared but I didn't hear or see anything; plus, the upstairs stockroom is pretty scary so even without an encounter I was already scared.
Although I've been working at my job for a little over a year, I didn't experience Black Friday last year. I was kinda excited and nervous about this new, crazy experience. We were opening at 6 p.m Thursday evening and would be open 36 hours straight. My shift was from 7p.m-3a.m and was in the Misses Juniors Men department. I ended up being in Juniors, and just kept folding the front tables since they were getting destroyed because we had sweaters for $10 or less. The lines were crazy long, they would overlap at the back of the store. Since jewelry was having its own sales, there were instructions to only charge customers who purchase fine jewelry there. A man was arguing on how he just had one item and didn't want to make the crazy line, but there was nothing we could do although the lines were going by super fast. At around 1 a.m the lines started to get down, and there were less people, by 3 a.m when I was getting out it was kinda empty that even the cashiers were folding. It wasn't as bad as I thought, but what really disappointed me was that I didn't even have a chance to go shopping.
There's a co-worker who's a little dark skin, and looks very Hispanic but she doesn't speak Spanish so a lot of the time she has trouble communicating with national customers. She had 2 customers a mom and the son, the lady was speaking in Spanish and she would respond in English, thankfully the son knew English and was being the translator. The lady said, "I don't know how you can have the cactus on your forehead but not know how to speak Spanish." My co-worker turned to the son and told him, "can you let her know that I may not speak Spanish but I do understand it." The lady gave a surprise look and didn't say a word after. We're so easy to judge, and although we do live in the valley there are people who don't speak Spanish and we shouldn't be mean or rude about it.
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